SolidWorks Support
Technical support for SolidWorks products
is provided by VAR's (Value-Added Resellers). SolidWorks Subscription
Services entitles you to major software upgrades and service packs,
comprehensive technical support, an extensive online Knowledge Base,
view your service requests and make enhancement requests. Subscription
Services enables you to participate more actively as a member of the
global community of SolidWorks users.
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Search the SolidWorks Knowledge Base - Search the Knowledge Base for
existing solutions
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Discussion
Forums -
Interact and ask
questions with other SolidWorks community members.
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Customer Portal - A web-based hub
for SolidWorks resources including the latest versions of SolidWorks
software and service pack updates, a Knowledge Base and wide range
of technical documents, such as Help, Tech Tips, Macros, and Best
Practices, ability to make enhancement requests, view your service
requests, view your SPR's, edit your customer profile, and
participate in a moderated discussion forum.
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SolidWorks Rx can
be used to diagnose common issues and package information for the support
engineer. SolidWorks Rx is available under
the SolidWorks <version>\SolidWorks
Tools Windows Start menu.
Support
for Free Products
(eDrawings,
DWGeditor, and DWGgateway)
SolidWorks Tech Alerts
02/02/2012 09:41 AM
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Available: Enterprise PDM 2012 SP2 is available for download |
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This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.
For a listing of SPR's fixed in this Service Pack, click here..
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01/31/2012 11:04 AM
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Bulletin: New SolidWorks 2012 Toolbox upgrade instructions when managed by SolidWorks Enterprise PDM |
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Starting with SolidWorks 2012 SP2 the process has changed for upgrading a previous major version SolidWorks Toolbox dataset to 2012 when Toolbox is being managed by SolidWorks Enterprise PDM. In addition to the Toolbox upgrade procedure being revised, SolidWorks 2012 SP2 also contains fixes to ensure vaulted Toolbox datasets are properly updated to the new 2012 folder structure. If you are updating a previous major version Toolbox to 2012 and that Toolbox is managed by SolidWorks Enterprise PDM, then this update should be done using SolidWorks 2012 SP2 to avoid Toolbox folder structure and Toolbox file location problems. Please see Knowledge Base Solution S-058099 for the revised SolidWorks 2012 Toolbox upgrade procedure when Toolbox is managed in a SolidWorks Enterprise PDM vault.
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01/27/2012 11:14 AM
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Available: SolidWorks 2012 SP2 is available for download |
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This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.
For a listing of SPR's fixed in this Service Pack, click here..
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01/27/2012 09:56 AM
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Available: 3DVIA Composer V6R2012x is available |
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3DVIA Composer is the leading solution for developing and deploying 2D and 3D technical product communication, and 3DVIA Composer V6R2012x continues this legacy through improved interoperability, workflow, and output quality. 3DVIA Composer V6R2012x is available for download from the Customer Portal. Discover the What's New video and What's New Datasheet on the SolidWorks Web site
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01/10/2012 12:39 PM
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Available: SolidWorks 2012 SP2.0 EV (Early Visibility) is available for download |
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This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.
For a listing of SPR's fixed in this Service Pack, click here..
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