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SolidWorks Support

Technical support for SolidWorks products is provided by VAR's (Value-Added Resellers). SolidWorks Subscription Services entitles you to major software upgrades and service packs, comprehensive technical support, an extensive online Knowledge Base, view your service requests and make enhancement requests. Subscription Services enables you to participate more actively as a member of the global community of SolidWorks users.

  • Search the SolidWorks Knowledge Base - Search the Knowledge Base for existing solutions

  • Discussion Forums - Interact and ask questions with other SolidWorks community members.

  • Customer Portal - A web-based hub for SolidWorks resources including the latest versions of SolidWorks software and service pack updates, a Knowledge Base and wide range of technical documents, such as Help, Tech Tips, Macros, and Best Practices, ability to make enhancement requests, view your service requests, view your SPR's, edit your customer profile, and participate in a moderated discussion forum.

  • SolidWorks Rx can be used to diagnose common issues and package information for the support engineer. SolidWorks Rx is available under the SolidWorks <version>\SolidWorks Tools Windows Start menu.

Support for Free Products (eDrawings, DWGeditor, and DWGgateway)

SOLIDWORKS Tech Alerts


03/08/2017 10:31 AM
S-072800 - When using NVIDIA GeForce graphics cards with the SOLIDWORKS software, what can cause extremely slow performance?
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

03/02/2017 09:57 AM
S-072608: What can cause the SOLIDWORKS 2017 software to take a long time to start as compared to the SOLIDWORKS 2016 version?
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

02/20/2017 08:23 AM
URGENT ALERT: Critical DraftSight hotfix available for all releases!
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

02/13/2017 04:01 PM
SOLIDWORKS 2017 SP2 is available for download
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

12/19/2016 02:33 PM
SOLIDWORKS 2017 SP1 is available for download
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

10/31/2016 03:27 PM
SOLIDWORKS 2016 SP5 is available for download
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

10/17/2016 11:00 PM
SOLIDWORKS 2017 SP0 is available for download
Latest SOLIDWORKS press releases, news, technical alerts and announcements. These feeds are seen on...
 

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