SolidWorks Support
Technical support for SolidWorks products
is provided by VAR's (Value-Added Resellers). SolidWorks Subscription
Services entitles you to major software upgrades and service packs,
comprehensive technical support, an extensive online Knowledge Base,
view your service requests and make enhancement requests. Subscription
Services enables you to participate more actively as a member of the
global community of SolidWorks users.
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Search the SolidWorks Knowledge Base - Search the Knowledge Base for
existing solutions
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Discussion
Forums -
Interact and ask
questions with other SolidWorks community members.
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Customer Portal - A web-based hub
for SolidWorks resources including the latest versions of SolidWorks
software and service pack updates, a Knowledge Base and wide range
of technical documents, such as Help, Tech Tips, Macros, and Best
Practices, ability to make enhancement requests, view your service
requests, view your SPR's, edit your customer profile, and
participate in a moderated discussion forum.
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SolidWorks Rx can
be used to diagnose common issues and package information for the support
engineer. SolidWorks Rx is available under
the SolidWorks <version>\SolidWorks
Tools Windows Start menu.
Support
for Free Products
(eDrawings,
DWGeditor, and DWGgateway)
SolidWorks Tech Alerts
07/01/2008 02:56 PM
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Bulletin: Support for Windows XP SP3 and Vista SP1 |
SolidWorks now supports SolidWorks 2008 and higher under Microsoft Windows XP SP3 and Vista SP1.
For more details, please see the System requirements page..
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07/01/2008 02:49 PM
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Survey: Help Shape the SolidWorks Community - Part II |
We are conducting the 2nd part of a survey that will help us learn more about what you value most about the SolidWorks community, help us focus in on the features you find most valuable, areas you would like to see improved and identify things you would like to see in the future.
Your feedback is absolutely essential in helping us focus on the best ways we can contribute to your community. Please take a few minutes to complete part one of this two part survey. We understand your time is valuable and we appreciate you taking the time to share your opinion with us.
Start the survey now!
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06/17/2008 05:18 PM
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News: SolidWorks Express Newsletter - Week of June 16, 2008 |
NEW look, same great content! Take a look at the newly redesigned SolidWorks Express newsletter. In this issue, you will find some useful One-Minute tips, in addition to other special offers. Don't forget to register and take your CSWP exam by June 30th to be entered to win a Trek Mountain Bike
. Happy Readings!
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06/12/2008 06:01 AM
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Available: SolidWorks 2009 Beta site |
Vistit the SolidWorks 2009 Beta site to learn more about the program and partisipate.
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06/10/2008 02:52 PM
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Available: SolidWorks 2009 Beta1 is available for download |
This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.
For a listing of SPR's fixed in this Service Pack, click here..
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06/05/2008 09:14 AM
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Survey: SolidWorks Satisfaction Survey email invitation |
SolidWorks has again commissioned an independent marketing firm to conduct a customer satisfaction survey. As a result, you may receive an email from surveys@gmi-mr.com inviting you to participate.
This is a legitimate invitation and is not spam. We encourage you to take the opportunity to provide feedback and participate in the survey. As a valued customer your opinions and experiences are extremely important to help SolidWorks continue to improve your productivity and efficiencies utilizing the SolidWorks software suite. You will not be contacted as a result of this survey for any sales purposes.
It is expected to take just 10 to 15 minutes and we look forward to your feedback. Participants who complete the survey may be eligible to win a Dell T5400 workstation or one of five Apple IPOD nano's.
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